Frequently asked questions

GENERAL FAQs

For IndEx Event FAQs, please see below.

HOW DOES INDUSTRIAL EXCHANGE WORK?

Please visit the Services on our website for more information. Industrial Exchange provides domain experts and solutions to the industrials-focused investors and operators who require them.

WHAT IS YOUR PRIVACY POLICY?

Click here to read our Privacy Policy.

WHAT ARE YOUR TERMS & CONDITIONS?

Click here to read our Terms & Conditions.

WHAT DO I DO IF I DO NOT WANT TO BE EMAILED BY INDUSTRIAL EXCHANGE?

Please contact team@industrialexchange.us so that we can opt you out of all future emails. However, by doing this, important information and updates may be missed!

HOW CAN I SUBMIT CONTENT TO BE SHARED WITH THE INDUSTRIAL EXCHANGE NETWORK?

Please submit your content to team@industrialexchange.us. Acceptable content pieces include white papers, case studies and insights. All content must be reviewed and approved by our team.

HOW CAN I BECOME A PREFERRED VENDOR?

At this time, we do not offer a preferred vendor program (also known as a preferred solutions providers program). Solutions providers recommended by Industrial Exchange undergo a rigorous qualification process so as to meet the specification of the solution being sought.

WHAT IS INDUSTRIAL EXCHANGE’S ADDRESS?

Our mailing address is 1771 Post Road E, #130, Westport, CT 06880. For our billing address, please contact team@industrialexchange.us.

EVENT FAQs

WHAT IS INDEX?

IndEx is our flagship event that brings together its community to discuss best practices, learn about new technology and solutions and find new business partners. IndEx facilitates operational value creation.

WHO SHOULD ATTEND INDEX?

Decision makers and key stakeholders who engage with the private equity and middle market industrial communitie.
Executives at technology and service providers who cater to the Industrial Manufacturing sector.

WHEN IS INDEX?

December 14 - 16, 2021

WHERE IS INDEX?

Miami Beach Convention Center
1900 Washington Ave.
Miami Beach, FL 33139

CAN I SPEAK AT INDEX?

Please submit your request to team@industrialexchange.us.

CAN MY COMPANY SPONSOR INDEX?

Learn more here.

WHAT IS YOUR CANCELLATION POLICY?

Refund requests will be honored if received via email by December 1, 2021. All refunds will be subject to an 18% handling fee. Cancellations received after the deadline and ‘no shows’ will be subject to the full registration rate. Early Bird and discounted ticket packages will not be refunded.

CAN I TRANSFER MY TICKET TO A COLLEAGUE?

Through December 7, 2021, substitutions may be made directly through the Registration Portal by editing your registration. After that deadline, substitutions may be made by notifying team@industrialexchange.us. Substitutions can only be made within companies and across portfolio companies.

WHEN WILL THE INDEX AGENDA BE AVAILABLE?

The agenda is being finalized. Please check back soon!

WHAT IS YOUR CODE OF CONDUCT?

We want everyone at IndEx to have a great time! Please help us out by following our code of conduct.

WHAT IS THE DRESS CODE AT INDEX?

Business casual is your best bet.

Please check back periodically - this page is updated as needed.